What Call Centers Have To Say About Dialer Now
“We had a lot of expectations from the dialer and expected to be let down once again. What a pleasant surprise this has been! We needed real time lead posting and the ability to transfer calls from department to department smoothly. Nobody else could help us without costing a fortune. Dialer Now gave us that and so much more” John, Coverage 1
“Our agents and managers kept blaming the leads. We started to believe them. This platform has given us the ability to easily track each of our agents performance and listen to their calls in real time or to pull archived recordings and coach them one on one. After listening to the calls and finding out where the real problems were our closing percentage went up by 35% in just 1 week! Thanks to Rich for suggesting to listen to our recordings, and a heartfelt thanks for everything else you've done to help us out” Ron, USHL
“I would recommend this verification recording service to everyone. We used to have so many problems trying to record verifications and then retrieve them. We couldn't do multiple recordings without losing the call or something messing up. Now it's so simple. Get this now!” Rick, Secured H&L